Upcoming Events
Passenger rights are under threat due to a new EU reform
Financial compensation for flight delays in Europe will be sharply reduced – EU authorities have agreed on another reform of Regulation CE 261, significantly limiting the rights of air passengers. Representatives from Spain, Germany, Estonia, and Portugal opposed the changes; however, the adjustments were adopted by a majority vote.
- For flights up to 3,500 km, compensation of €300 will now be paid for delays of 4 hours or more (previously it was for delays of 3 hours or more).
- For long-haul flights (over 3,500 km), €500 will be paid for delays of 6 hours or more.
New passenger rights will also be introduced:
- If the airline does not offer an alternative route within 3 hours, the passenger can purchase a ticket themselves and demand a refund of up to 400% of the cost.
- In the case of a delay on the runway of more than 3 hours, mandatory disembarkation, meals, and communication will be provided.
- A response to a complaint must be given within 14 days, and it can be submitted within 6 months.
- In the event of a flight cancellation less than 14 days in advance, compensation will still be provided.
The decision still needs to be approved by the European Parliament. The old EU261 rules are still in effect for now.
